Salesforce.com and Cisco offer fully cloud-based call center – SearchCRM.com

SYS-CON Media (press release)
Salesforce.com and Cisco offer fully cloud-based call center
SearchCRM.com
Under the arrangement, Salesforce.com provides the contact center software and CRM while Cisco provides the IP telephony, PBX and routing. …
Salesforce.com and Cisco Partner to Deliver the New Face of …PR Newswire (press release)
Claim Processing Company Utilizes inContact and Salesforce.com for …Earthtimes (press release)

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This entry was posted on Monday, October 5th, 2009 at 7:10 pm and is filed under Telephony. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.