Salesforce.com's Service Cloud 2 incorporates Cisco's VoIP-based … – FierceVoIP

Salesforce.com's Service Cloud 2 incorporates Cisco's VoIP-based …
FierceVoIP
Cisco's Unified Contact Center combines VoIP calling with Internet applications such as real-time chat, web collaboration, and email. …
Salesforce.com, Cisco Partner on SMB Call-center TechPC World
Salesforce.com Tackles the Next Frontier in Contact Center …TMC Net

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This entry was posted on Monday, October 5th, 2009 at 5:10 pm and is filed under IP telephony. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.