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The Skype network is back up and millions of people are video calling family and friends in celebration of the holiday. This is one of my favorite Skype snapshots, taken by Thomas Funke in Manhattan?s theater district in 2005. These Skype Santas are caroling in front of the statue of George M. Cohan, [...]

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Skype CEO Tony Bates is back on YouTube and Skype?s blog. Number of people logged in with Skype dial tone: 90% of normal. #skypemebaby Offline IM: still unavailable. #Groan Group video calling: still unavailable. #ooVoo Skype rules out malicious causes for the outage. #wheresJulianAssange Skype will send 30 minute anywhere-landline calling cards [...]

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Do you have 100 employees using Skype at one location? Worried you won?t have enough Skype supernodes to go around? Worry no more! Now you can buy the Reef9 Node Master for only $495. Just plug it in outside your firewall and watch it go. It will spin up dozens of Skype [...]

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Skypelandic engineers turned ordinary blog and accounting servers into powerful superheroes, harnessing Cloud Power to restore conversation to peaceful Skypelandia. Rolf, one of the Mighty MegaSuperNodes, posed for this portrait. For the best illustrations of how Skype?s nodes and supernodes work, see Dan York?s readable Understanding Today’s Skype Outage: [...]

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I?m showing 17.5 million people on Skype in my Windows client. We?re approaching normal for Skype?s dial tone: basic IM, voice and video calling. One day would be nearly twice as fast as 2007?s outage recovery. Skype?s active forums and many other Skype.com services are back online, although logins are still being throttled. [...]

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On YouTube and the Skype blog.  Check out the hoodie. Previous Skype Outage 2010 posts: 16.5 million online, 80% of normal says Skype Outage update: 20% recovery so far; 4.8 million seen online. Good Morning, Mr. Bates Skype Outage: Context Skype outage 2010: Bigger than 2007?s 48 hour blackout Rise of [...]

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The Skype network is recovering. A quick Skype call from Skype?s CEO Tony Bates and CMO Brian O’Shaughnessy updates a few points. While the client, and our charts, are showing about 12.5 million online, Skype?s engineers say it is temporarily understated: 16.5 million and climbing is a more accurate number as of 0930 Pacific [...]

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Updating earlier posts about Skype?s network crash: Skype Outage 2010: Bigger than 2007?s 48 hour blackout Rise of the Mega-Supernodes! The Skype Network Outage of 2010 We?re seeing the number of connected users rise to 4.8 million during the first day of this network blackout as Europe wakes. I?m reconnected on [...]

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We don’t have any detailed communication from Skype following up on the original outage news as the Skype Outage of 2010 enters its second day. 12 hours without updates is forever. How hard is it to perform baseline crisis communication? There was a golden opportunity, rapidly vanishing, to demonstrate competence and cool under [...]

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