Are Contact Centers Finally on the Verge of an IP Telephony … – Destination CRM

Are Contact Centers Finally on the Verge of an IP Telephony …
Destination CRM, NY - 21 minutes ago
By Christopher Musico The advent of Internet Protocol (IP) telephony has been rumbling deep in the minds — and pocketbooks — of many companies' customer …

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This entry was posted on Wednesday, January 21st, 2009 at 5:10 pm and is filed under Telephony. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.