Integrated customer service approach reaps rewards for Chichester … – TMCnet

Integrated customer service approach reaps rewards for Chichester …
TMCnet
Integrated Telephony In the initial contact centre pilot, the Council used a rudimentary call handling capability within its Philips Sopho phone system. …

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This entry was posted on Friday, July 3rd, 2009 at 12:10 pm and is filed under Telephony. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.